Virtual Receptionist
Jane App — Canada
Posted 2026-10-28
ABOUT THE ROLE
We're looking for a Virtual Receptionist to join our Admin Services team, the human-led virtual admin service many clinics know as Ginger Desk. Ginger Desk was founded by a Naturopathic Doctor who knew firsthand how much work happens outside the treatment room, and earlier this year it officially joined Jane. Together, we're growing Services into a big part of how Jane helps the helpers, with one simple mission: give practitioners their time back.
Most of our customers are practitioners who care for patients all day and then run a small business around their clinical hours. As a Virtual Receptionist, you'll be the friendly voice on the other end of the line for a group of these clinics. You'll answer calls from patients, book and update appointments in Jane in real time, and work closely with our Virtual Assistants so every question gets answered and every follow-up lands where it should. For many patients, you'll be their first impression of the clinic, and you'll make it a good one.
If you've spent years at a clinic front desk, know your way around Jane, and genuinely enjoy helping people over the phone, this could be a really meaningful next step. Services is o