Vice-President, Brand, Client Experience and Insights
CIBC — Toronto, ON
Posted 2026-10-14
We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients. At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute. To learn more about CIBC, please visit CIBC.com As the Vice-President, Brand, Client Experience & Insights, you’ll shape and lead CIBC’s enterprise brand and client experience strategy and delivery. Reporting to the Senior Vice-President, Brand, Community & Client Experience, you’ll be accountable for integrating brand strategy, client experience, and insights to strengthen client acquisition, client loyalty, brand consistency, and enterprise decision-making. Bringing together brand marketing, client insights and experience frameworks will drive business growth and demonstrate our CIBC purpose – to help make our clients ambitions a reality. You’ll lead the development and direct the delivery of brand marketing communications, elevate the voice of the client through insights and analytics, and turn findings in