The Strategy & Consulting Gen AI Agentic Innovation Manager - SONG (GN)
Accenture — Warsaw
Posted 2026-10-23
THE WORK: We are seeking a forward-thinking and technically astute Manager to drive business growth and deliver GenAI-powered service reinvention through Agentic AI solutions. This role is ideal for a strategic problem-solver with deep expertise in service experience design, modular AI agent design, and digital contact center processes. As a trusted advisor to senior stakeholders, you will lead the creation and deployment of intelligent, agentic capabilities across the service value chain. You will play a pivotal role in identifying automation opportunities, designing integrated agentic solutions using the latest LLMs and AI workflows and aligning them with clients’ platform ecosystems. You will also lead consultative solutioning, value case development, architect next gen of intelligent, insight led and AI powered digital solutions- influencing stakeholders across business , data and technology. Roles & Responsibilities: Bring a thought leadership lens to emerging technologies—translating GenAI trends, agentic workflows, and ecosystem capabilities into real-world, client-ready solutions. Lead the development of transformation strategies by integrating Gen AI and agentic solutions