Technology Support Engineer
Accenture — Chennai
Posted 2026-10-19
Project Role : Technology Support Engineer Project Role Description : Resolve incidents and problems across multiple business system components and ensure operational stability. Create and implement Requests for Change (RFC) and update knowledge base articles to support effective troubleshooting. Collaborate with vendors and help service management teams with issue analysis and resolution. Must have skills : Microsoft Intune Good to have skills : NA Minimum 7.5 year(s) of experience is required Educational Qualification : 15 years full time education Role Overview We are looking for an experienced Mac Application Packaging & Support Engineer with strong hands-on experience in VMware Workspace ONE and Mac device management. The role will involve application packaging, deployment, troubleshooting, and administration of Mac devices in an enterprise environment. Must-Have Skills Strong hands-on experience with Workspace ONE UEM for Mac application packaging, deployment, and Mac device management. Experience with App Packager Tool for Mac application packaging. Hands-on experience with Workspace ONE Access. Experience with Workspace ONE Intelligence for reporting, dashboards, and device