Technology Support Engineer
Accenture — Bengaluru
Posted 2026-10-29
Project Role : Technology Support Engineer Project Role Description : Resolve incidents and problems across multiple business system components and ensure operational stability. Create and implement Requests for Change (RFC) and update knowledge base articles to support effective troubleshooting. Collaborate with vendors and help service management teams with issue analysis and resolution. Must have skills : Linux Operations Good to have skills : NA Minimum 12 year(s) of experience is required Educational Qualification : 15 years full time education Summary: An experienced Operations Manager with 15+ years of overall (hands-on and managerial experience) in Linux infrastructure operations. This role is accountable for end-to-end delivery of L2 and L3 support services across geographically distributed teams of Linux Administrators. The incumbent will manage team performance, drive automation initiatives, ensure RHEL and AWS delivery excellence, and serve as the bridge between technical execution and organizational objectives. The role demands a seasoned professional who can balance operational rigour with a forward-looking automation and cloud strategy mindset. Roles & Responsibiliti