Technology Support Engineer
Accenture — Bengaluru
Posted 2026-09-02
Project Role : Technology Support Engineer Project Role Description : Resolve incidents and problems across multiple business system components and ensure operational stability. Create and implement Requests for Change (RFC) and update knowledge base articles to support effective troubleshooting. Collaborate with vendors and help service management teams with issue analysis and resolution. Must have skills : Workplace Technology Solutions Good to have skills : NA Minimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary: We are looking for an experienced Deskside Support Engineer specializing in modern smart workplace technologies. In this role, you will deliver hands-on Tier 2/3 technical support, deployment, and operational maintenance for enterprise workplace experience systems—focusing on Appspace (Digital Signage, Room Scheduling, Kiosks) and Cisco Spaces (Location Services, Occupancy Analytics, Smart Building integrations). You will serve as the technical subject matter expert ensuring seamless operation of physical AV hardware, IoT devices, network connectivity, and cloud management consoles across corporate facilities. Role