Technology Support Engineer
Accenture — Bengaluru
Posted 2026-10-16
Project Role : Technology Support Engineer Project Role Description : Resolve incidents and problems across multiple business system components and ensure operational stability. Create and implement Requests for Change (RFC) and update knowledge base articles to support effective troubleshooting. Collaborate with vendors and help service management teams with issue analysis and resolution. Must have skills : Enterprise Network Operations Good to have skills : SD-WAN Operations, Network Infrastructures Minimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Role Summary The Network Engineer is responsible for supporting, maintaining, and troubleshooting enterprise network infrastructure, including routing, switching, and wireless environments. The role involves working in medium to large-scale networking environments, providing L2 level support, executing changes, and ensuring network stability and performance. Key Responsibilities 1. Network Operations & Support Perform day-to-day administration of LAN, WAN, and WLAN infrastructure. Monitor network performance, availability, and capacity using network tools. Provide L2/L3 troubleshooting