Technology Support Engineer
Accenture — Gurugram
Posted 2026-10-16
Project Role : Technology Support Engineer Project Role Description : Resolve incidents and problems across multiple business system components and ensure operational stability. Create and implement Requests for Change (RFC) and update knowledge base articles to support effective troubleshooting. Collaborate with vendors and help service management teams with issue analysis and resolution. Must have skills : Microsoft Intune Good to have skills : Apple macOS Management Minimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary: As a Technology Support Engineer, you will engage in a dynamic environment where you will resolve incidents and problems across various business system components, ensuring operational stability. Your typical day will involve creating and implementing Requests for Change, updating knowledge base articles to enhance troubleshooting effectiveness, and collaborating with vendors to assist service management teams in analyzing and resolving issues. You will play a crucial role in maintaining seamless operations and contributing to the overall efficiency of the organization. Roles & Responsibilities: - Expected to