Technology Support Engineer
Accenture — Bengaluru
Posted 2026-10-30
Project Role : Technology Support Engineer Project Role Description : Resolve incidents and problems across multiple business system components and ensure operational stability. Create and implement Requests for Change (RFC) and update knowledge base articles to support effective troubleshooting. Collaborate with vendors and help service management teams with issue analysis and resolution. Must have skills : Batch Scheduling Tools & Techniques Good to have skills : NA Minimum 7.5 year(s) of experience is required Educational Qualification : 15 years full time education Summary: As an Operations Engineer Lead, you will support the operations and manage delivery for production systems and services based on operational requirements and service agreements. Your typical day will involve collaborating with various teams to ensure seamless operations, troubleshooting issues, and implementing solutions to enhance system performance. You will engage in monitoring system health, analyzing performance metrics, and ensuring compliance with service level agreements, all while fostering a collaborative environment that encourages innovation and efficiency. Roles & Responsibilities: -Own administ