Technology Support Analyst - Service Desk & Workplace Technology - FTC
PwC Canada — Auckland - NZL
Posted 2026-10-22
Management Level Associate Job Description & Summary Kia ora, Innovate. Build. Reinvent. Make your tech skills count at PwC New Zealand. At PwC, our purpose is clear: to build trust in society and solve important problems. This is a place to keep growing. You’ll learn from the best, take on meaningful challenges, and make a lasting impact for our clients, our communities, and Aotearoa. Ngā kōrero mo tēnei tūranga / About the role As a Technology Support Analyst in our Internal Firm Services team, you’ll provide responsive, practical technology support across PwC New Zealand. This Auckland-based, 12-month leave-cover role combines Service Desk operations, onsite Tech Lounge coverage and technology procurement coordination, helping our people stay connected and productive while supporting strong local service delivery and alignment with PwC Global IT. Your day-to-day could include: Providing Level 1 and Level 2 support for end-user technology, applications, incidents and service requests, with clear communication and appropriate escalation. Managing incidents and requests through to resolution, including approved access provisioning and joiner, mover and leaver activities. Delivering