Technology OpS Support Practitioner

Accenture — Gurugram

Posted 2026-10-16

Project Role : Technology OpS Support Practitioner Project Role Description : Own the integrity and governance of systems, including best practices for delivering services. Develop, deploy and support infrastructures, applications and technology initiatives from an architectural and operational perspective in conjunction with existing standards and methods of delivery. Must have skills : Microsoft Intune Good to have skills : NA Minimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary: Handles complex technical issues in OSD and Intune management, provides guidance to analysts, and ensures adherence to ITIL and organizational standards Roles & Responsibilities: Lead deployment and configuration of Windows/macOS endpoints through OSD and Intune. Implement, monitor, and enforce Intune policies, security baselines, and compliance profiles. Apply OS patches, firmware updates, driver updates, and fix vulnerabilities across endpoints. Design and maintain automation scripts for device onboarding, updates, and remediation. Identify recurring incidents and assist in root cause analysis and problem management. Provide L2/L3 support and guid

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