Sr. Payer Customer Success Manager
PointClickCare — Remote, USA
Posted 2026-09-14
The Role PointClickCare is seeking a Senior Customer Success Manager to serve as a strategic advisor to some of the nation’s leading healthcare organizations. This role is responsible for managing complex enterprise relationships across payers. This is not a traditional customer success role. The successful candidate will operate as a trusted executive partner to senior healthcare leaders, helping customers achieve strategic, operational, financial, and clinical outcomes through effective adoption and optimization of PointClickCare solutions. The ideal candidate combines strong enterprise c