Software Technical Analyst
Manulife — 2 Locations
Posted 2026-08-27
We’re looking for a Software Technical Analyst to join our Information Systems team at MGS. In this role, you will be responsible for supporting and maintaining critical and non-critical products/applications across GWAM. We are looking for someone who is creative with good attention to detail, proactive, curious, analytical with a strong background in customer service and a good understanding of wealth and asset management systems. Position Responsibilities: Adapt to Global Technology / Segment wide organization / Business Unit’s strategy particularly with the support model and goal. Support a wide variety of systems from a Level 2/3 perspective using DevSecOps and other methodologies or support model as aligned by MGS, Business Unit or Stakeholders. Work with business clients, internal and external teams to debug or trouble shoot applications. Investigate SQL stored procedures, VBA macros and Java scripts from a support perspective to debug issues or perform analysis and development for minor enhancements. Coordinate and collaborate the development efforts with the development team for major enhancements. Investigate feed/file delivery, quality check and failures using any batch