ServiceNow Developer/Engineer
PwC Canada — Bucharest
Posted 2026-08-12
Job Description & Summary The Opportunity The ServiceNow DevOps Engineer is responsible for administering, maintaining and continuously improving the ServiceNow platform, including modules from the ITSM and HRSD, portals, etc. The candidate would be working as part of the DevOps team and would collaborate with the overarching Platform Delivery team to manage software development, releases and changes. The role would involve platform development, platform monitoring, performance management, user management, patch management, security management, service level management, as well as compliance and audit support. Additionally, the candidate will provide level 2 end-user support by following a defined process for logging, tracking and resolving incidents and service requests. Overall, the expertise of this role in ServiceNow administration and support would enable the candidate to optimize services, processes and enhance the overall efficiency of IT service management within the organization. What you will be doing You administer and support the ServiceNow platform You continuously monitor and report on service levels, platform performance and health, proactively identify and resolve p