Senior Specialist, Corporate Actions Response Tendering
RBC — TORONTO, Ontario, Canada
Posted 2026-10-16
Job Description What is the opportunity? In this role, you will be responsible for managing and validating client elections with accurate and timely submission to central depositories, sub-custodians, and transfer agents/issuers by the stated deadline. You will seek clarification of invalid, incorrect and/or ambiguous client instructions and send rejection notices to clients where required. In addition, you will provide thorough resolution to issues and/or queries related to client elections on Corporate Action events. What will you do? Review and validate incoming client instructions ensuring accurate and complete information is provided and all requirements are fulfilled. Where instructions are deemed incomplete or ambiguous, rejection notices are sent to clients in a timely manner Manage response tendering workflows giving priority to urgent elections while managing short deadlines and high volumes. Ensure all tenders are reconciled, balanced, and accounted for on a daily basis Support in the implementation of operational changes/improvements to streamline processes and enhance customer service. Identify and recommend areas for improved efficiency and simplification Escalate all