Senior Specialist, Corporate Actions Bancs and Trust Payment processing
RBC — TORONTO, Ontario, Canada
Posted 2026-10-27
Job Description What is the opportunity? Responsible for reconciling and posting entitlements to client accounts for Corporate Action events through to event closure. Ensure cash and asset breaks are resolved timely and provide prompt and thorough resolution to issues and/or queries related to payments on Corporate Action events. Expectation to manage complex items with ability work with both internal and external parties where required for resolution. What will you do? Review and balance incoming corporate action entitlements paid by various depositories and transfer agents/issuers to ensure accurate and timely posting to entitled client accounts. Ensure all events are paid in full and files are closed off per procedure Support in the implementation of operational changes/improvements to streamline processes and enhance customer service. Identify and recommend areas for improved efficiency and simplification. Escalate all critical issues identified immediately to ensure risk mitigation and control. Ensure errors and omissions are maintained at an absolute minimum or where occurring are not repetitive in nature as part of managing key risk indicators. Investigate escalations and wo