Senior Service Representative (New or Recent Graduate)
BMO — REMOTE/TELETRAVAIL, ON, CAN
Posted 2026-10-05
Application Deadline: 10/18/2026 Address: VIRTUAL59 - REMOTE/TELETRAVAIL - ON - BMO Job Family Group: Customer Shared Services Provides support and service for the Investment Operations function of BMO’s business stakeholders and customers. Executes and delivers on Investment product and service processes ensuring adherence with financial and regulatory controls and operational guidelines. Gathers and formats data into regular and ad-hoc reports, and dashboards. Supports change management of varying scope and type; tasks typically focused on execution and sustainment activities. May function as a problem-solving resource for more junior staff. Organizes work information to ensure accuracy and completeness. Executes routine tasks such as service requests, transactions, queries, etc. within relevant service level agreements. Provides accurate and timely processing of transactions, activities, services, etc. to respond to stakeholder requests in compliance with regulatory and risk controls. Provides accurate, consistent, and knowledgeable responses to internal/external stakeholder questions and requests. Follows documented policies and procedures to execute day-to-day transactions, ac