Senior Service Representative, Investment Operations
BMO — Toronto, ON, CAN
Posted 2026-10-13
Application Deadline: 10/26/2026 Address: 250 Yonge Street Job Family Group: Customer Shared Services #bmoinsurance Provides support and service for the Investment Operations function of BMO’s business stakeholders and customers. Executes and delivers on Investment product and service processes ensuring adherence with financial and regulatory controls and operational guidelines. Gathers and formats data into regular and ad-hoc reports, and dashboards. Supports change management of varying scope and type; tasks typically focused on execution and sustainment activities. May function as a problem-solving resource for more junior staff. Organizes work information to ensure accuracy and completeness. Reviews all work items to ensure all in good order requirements have been received. Handles written correspondence to advisors for cases requiring clarification or further documentation. Executes routine tasks such as service requests, transactions, queries, etc. within relevant service level agreements. Provides accurate and timely processing of transactions, activities, services, etc. to respond to stakeholder requests in compliance with regulatory and risk controls. Provides accurate, co