Senior Portfolio Systems Analyst (12-month Secondment)
CIBC — Toronto, ON
Posted 2026-08-27
We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients. At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute. To learn more about CIBC, please visit CIBC.com What You’ll Be Doing As a member of the Wealth360 Project Delivery & Support team, you will collaborate with internal partners and external vendors to support the Wealth360 application, providing dedicated support to CIBC Wood Gundy branch and head office staff. Your responsibilities include investigating complex inquiries, coordinating issue resolution, logging calls and email inquiries, and tracking issues to completion. You will leverage your communication and interpersonal skills to serve as the primary contact for Wood Gundy branches, head office users, taking ownership of incoming calls and emails to ensure timely resolutions. You will work collaboratively with colleagues and stakeholders, sharing information for escalation purposes and delivering solution