Senior Operations Administrator
RBC (early talent) — PERSIARAN IRC 2, IOI RESORT CITY IOI CITY TOWER ONE:PUTRAJAYA
Posted 2026-08-28
Job Description Assists clients with client transaction fulfillment. Responds to client inquiries regarding bank products and services via phone or emaill; obtains and analyzes the validity of a customer's requests/complaints. Resolves complaints from clients pertaining to banking services and provides follow-up calls when necessary. Keeps records of all customer interactions, including inquiries, complaints, actions taken, etc., as well as banking service transactions performed. Job Skills Active Learning, Communication, Critical Thinking, Customer Service, Operational Delivery, Process Improvements, Time Management Additional Job Details Address: PERSIARAN IRC 2, IOI RESORT CITY IOI CITY TOWER ONE:PUTRAJAYA City: Putrajaya Country: Malaysia Work hours/week: 40 Employment Type: Full time Platform: WEALTH MANAGEMENT Job Type: Regular Pay Type: Posted Date: 2026-05-11 Application Deadline: 2026-10-28 Note : Applications will be accepted until 11:59 PM on the day prior to the application deadline date above Our Employment Opportunities At RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We be