Senior Manager, Journey Enablement, Acquire and One Client
BMO — Toronto, ON, CAN
Posted 2026-10-05
Application Deadline: 11/06/2026 Address: 33 Dundas Street West Job Family Group: Strategy & Change We are seeking a well-rounded Senior Manager to join the Acquire and One Client, Journey Enablement team within Business Banking to drive performance and strategic outcomes in partnership with our Product, Digital, Marketing, Channels, Distribution and Risk teams. This role will lead initiatives focused on accelerating new-to-bank acquisitions and deepening existing client relationships. The successful candidate will drive the design and execution of strategic initiatives that fuel sustainable client growth, strengthen acquisition pipeline performance, and identify next-best actions to increase product adoption, cross-sell, engagement, and retention. In addition, they will identify opportunities to leverage AI to enhance or reimagine the client's experience, automate processes, and optimize the touchpoints across the journey. Reporting to the Director, Journey Enablement, Acquire & One Client, this role is responsible for supporting business strategy, identifying growth opportunities, and translating them into actionable plans through implementation, adoption, and benefits realizatio