Senior Manager, Customer Segments and Growth (Product & Digital)
BMO — Toronto, ON, CAN
Posted 2026-09-01
Application Deadline: 09/17/2026 Address: 33 Dundas Street West Job Family Group: Customer Solutions Reporting to the Director, Segments & Growth, the Senior Manager, Customer Segments and Growth (Product & Digital) is responsible for leading the product and digital strategy for the priority segment to accelerate acquisition, deepen customer engagement, and improve retention. This role will work closely with Product, Digital, Marketing, Analytics, and Technology partners to enhance BMO’s priority segment value proposition, drive product innovation, and deliver seamless digital experiences that meet the evolving needs of newcomers. As a people leader, the successful candidate will lead a team responsible for product and digital growth initiatives while driving performance against key segment growth objectives. Typical Day Might Include Build and deliver end-to-end strategies that drive segment acquisition, with a focus on product and digital innovation. Identify opportunities to enhance everyday banking products, offers, and customer value propositions for priority segment. Partner with Product and Digital teams to influence roadmaps and drive customer-centric innovation. Lead initi