Senior Manager, BCRM Risk, Controls & Quality Assurance
RBC — TORONTO, Ontario, Canada
Posted 2026-08-17
Job Description WHAT IS THE OPPORTUNITY? The Technology & Operations Business Continuity Management (BCM) function is establishing a dedicated Risk, Controls & Quality Assurance stream to strengthen regulatory compliance, control effectiveness, and audit readiness across all BCM activities. In this role, you will lead the design and operationalization of our risk governance framework, build and mentor a growing team, and drive continuous improvement across enterprise-wide business continuity initiatives. You'll partner with Internal Audit, Risk Management, and business leaders to ensure RBC's BCM program maintains the highest standards of control effectiveness and regulatory compliance. WHAT WILL YOU DO? Design and maintain a comprehensive BCM risk and control framework aligned with RBC's enterprise risk management standards; identify, document, and monitor key controls across BIA, BCP, IMT, Testing, and Reporting streams. Lead audit and regulatory compliance efforts by serving as the primary liaison with Internal Audit, developing remediation action plans, maintaining compliance documentation, and tracking resolution timelines to closure. Establish and enforce QA/QC standards for