Senior Manager, Balance Transfer and Risk Reduction Programs, Retail and Small Business Credit Cards
BMO — Toronto, ON, CAN
Posted 2026-10-20
Application Deadline: 11/02/2026 Address: 33 Dundas Street West Job Family Group: Customer Solutions The Senior Manager, Balance Transfer and Risk Reduction Programs leads, defines, aligns, develops, and implements Card portfolio management strategies. Carries out market research, forecasting, pricing, and competitive analysis, monitors product and system performance, and assesses problems to develop and implement solutions. Manages product risks in partnership with legal, regulatory, and risk compliance, and reporting. Collaborates with internal partners across the enterprise to take programs to market; including Balance Transfers, Installment Lending, and Pre-Delinquency programs. This role is primarily responsible for driving incremental revenue and balance growth while managing risk return against losses. ACCOUNTABILITIES A. Strategy Oversight of overall strategy and implementation of programs related to Balance Transfers, Installment Lending and Pre-Delinquency programs at the customer level within the BMO Canadian retail and small business credit card portfolio. This role is a key liaison with various partners, including finance, credit risk, analytics, and operations. Makes