Senior Manager
Manulife — Hong Kong
Posted 2026-10-13
Position Responsibilities: Collaborate various teams to manage the special business initiatives after the launch of eMPF and determine future service model to support both employers and members in achieving business goals; Assist the penetration and adoption of e-services tools to target groups and develop sales for services model; Work closely with team lead and counter partners for client retention to ring fence existing portfolio; Participate in task force and work group and support the business initiatives; To deliver solutions and execute the implementation plans to meet the agreed timeline. Monitor service activities to comply with regulated requirements and risk management Proactively evaluate key performance measures for continuous success Required Qualifications: Evolving changes and uncertainties in the eMPF requirement and how it incorporates in existing system and future system Ability in cooperation with internal peers and external parties (including new vendors) on the development of the business initiatives and new servicing models High degree of sense in unforeseen market changes and customer sentiments after eMPF onboarding Excellent communication and interpersonal