Senior Manager, Acquisition & Retention
BMO — Toronto, ON, CAN
Posted 2026-08-12
Application Deadline: 09/13/2026 Address: 100 King Street West Job Family Group: Strategy & Change Provides subject matter expertise in the design, development, management and implementation of assigned projects from business case development through execution. Works across BMO to deliver specific project/program business results in alignment with overall group goals. Provides strategic input into business decisions as a trusted advisor. Makes recommendations to senior leaders on strategy and new initiatives, based on an in-depth understanding of the business/group. Acts as a subject matter expert on relevant regulations and policies. Develops the business case by identifying needs, analysing potential options and assessing expected return on investment. Recommends business priorities, advises on resource requirements and develops roadmap for strategic execution. Leads the execution of strategic initiatives; assesses and adapts as needed to ensure quality of execution. Leads incentive strategy and governance, optimizing design, spend, and ROI while ensuring strong risk, compliance, and operational controls. Leads the One Client agenda, driving cross-channel integration, referral pe