Senior IT Business Consultant
Manulife — Boston, Massachusetts
Posted 2026-08-06
Position Responsibilities: Support development of transformation roadmap for organization’s Global High Net Worth (GHNW) business across business operations. Duties include: Liaise with business partners to determine business needs, goals and objectives, and analyze complex IT issues; Analyze sophisticated/complex problems and understand business and technical goals and objectives; Conduct root cause analysis to develop IT solutions; Collaborate with Product Owner and Scrum Team to translate business objectives into Epics, Features, and detailed User Stories; Collaborate with internal teams and external vendors to ensure technical solutions and product increments conform with business needs; Produce high quality user stories and acceptance criteria in support of IT and business requirements; Develop new processes and upgrade existing workflows aligned with organization’s IT and business strategies; Grow and develop analytical capabilities and contribute to advancements and innovations within the practice; Understand testing requirements and build and support test planning and execution to validate system solutions meet business requirements; Identify emerging market and industry tr