Senior Director, Head, SRE and Production Operations
RBC — TORONTO, Ontario, Canada
Posted 2026-08-11
Job Description What is the Opportunity? As Head of SRE and Production Operations, you will lead the vision, design, development, implementation, and support of Site Reliability Engineering (SRE) solutions for all applications supported by Commercial & Payments Technology (CPT) within Technology & Operations (T&O). This strategic role is instrumental in establishing world-class operational excellence, enabling automated end-to-end observability, and driving continuous reliability improvements across critical enterprise applications. You will work collaboratively with teams across multiple lines of business and organizational partners to establish SRE as a key enabler of business success. As a strategic leader with deep technical expertise, you will drive execution excellence while building and developing high-performing teams capable of managing complex reliability and production support challenges at enterprise scale. What Will You Do? Technical Leadership Set the vision for SRE product offerings including monitoring, alerting, machine learning anomaly detection, self-healing capabilities, and reliability testing Drive best-in-class technical solutions by tracking industry-leading