Senior Consultant, Service Request Managment
CIBC — Toronto, ON
Posted 2026-08-26
We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients. At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute. To learn more about CIBC, please visit CIBC.com What You'll be Doing Employee Technology Services elevates the employee experience, and on the Service Request Management team, you’ll help improve how employees access the tools and services they need to do their best work. As a Senior Consultant, Service Request Management, you’ll lead project discussions related to request provisioning and access management, ensuring business requirements are clearly understood and translated into effective operational plans. You’ll provide technical expertise, collaborate with subject matter experts, intake partners, and project teams across the organization, and support complex project and program initiatives through clear, consistent communication. You’ll manage multiple engagements while ensuring priorities remain aligned