Senior Claims Specialist
BMO — Toronto, ON, CAN
Posted 2026-09-02
Application Deadline: 09/15/2026 Address: 250 Yonge Street Job Family Group: Wealth Sales & Service #bmoinsurance The Senior Claims Specialist is responsible to adjudicate complex Individual Life and Critical Illness claims. This role is also accountable for Client experience and strong claims management practices which require aligning work practices, performance, and initiatives to reflect the organization’s strategic priorities. Adjudicates the most complex claims such as higher profile claims, higher dollar value claims or claims with increased litigation risk. Apply medical knowledge to adjudicate claims and use appropriate case management principles and tools for effective claims management. Ability to work professionally and effectively with a diverse group of people. Strong organizational skills, including the ability to prioritize work and multi-task. Strong research, analytical, critical thinking, problem solving skills and decision-making skills. Strong computer skills, proficient in PC environment and MS Word, Excel, and email systems. Attention to detail with documentation, reporting and communication. Ability and desire to work in a fast-paced, service-oriented enviro