Salesforce Business Analyst
Manulife — Quezon City
Posted 2026-10-01
The Global Retail Distribution Enablement function supports the successful delivery, adoption, and continuous improvement of initiatives across the Selling Tools portfolio. The team works with Sales Leadership, Technology, CRM and Platforms, Learning and Development, Marketing, Business Intelligence, and other stakeholders to coordinate portfolio delivery, change readiness, communications, adoption reporting, governance, and seller enablement. The Sales Enablement Specialist is accountable for combining Salesforce administrator-level knowledge with business analysis capability to support business requirements, solution design, platform configuration considerations, and stakeholder alignment. The position also supports the accurate and timely coordination of initiatives, reporting, communications, governance activities, and adoption insights. Immediate readiness is important. The incumbent must be able to navigate Salesforce architecture and configuration considerations independently from Day 1. Portfolio coordination, change management, communications, reporting, and governance capabilities may continue to develop through on-the-job experience. Position Responsibilities: Assess bus