Retail, Consumer & Digital Transformation Manager
PwC Canada — 3 Locations
Posted 2026-09-01
Job Description & Summary About the role Location : Flexible across SEE; preference for Zagreb, Belgrade or Ljubljana Business unit: Consulting Level: Manager Join PwC’s growing Retail, Consumer & Digital Consulting practice in Southeast Europe. You will work with retail and consumer clients on strategic, commercial, operational, and digital transformation topics—from diagnosis and strategy through implementation, adoption, and value realisation. This is an end-to-end business transformation consulting role, not a pure marketing, digital product, e-commerce operations, or project management role. What you’ll do Lead client engagements across commercial strategy, digital and AI, customer experience, e-commerce, omnichannel, pricing, promotions, assortment, supply chain, and operating-model transformation. Shape and lead engagements from initial opportunity and diagnosis through roadmap, implementation, change adoption, and benefits realisation. Develop proposals, account plans, business cases, statements of work, and senior client presentations. Lead workshops and senior stakeholder discussions; translate complex business challenges into clear recommendations and practical action pl