Release Manager
Manulife — Makati City
Posted 2026-10-06
Lead the end-to-end Release Management process as part of the Digital Storefront program, ensuring risk-managed product delivery, operational readiness, and adherence to enterprise policies. Drive transformation of release practices, build reporting, and partner across IT to enable reliable, repeatable delivery at appropriate service levels. Position Responsibilities: Own and evolve Digital Storefront Release Management processes, aligning with enterprise standards and governance Create and manage end-to-end release plans: scheduling, coordination, dependency/risk management, and conflict-free implementation windows Conduct release/change planning and risk mitigation reviews; ensure observability, rollback, and incident response plans are in place Oversee operational readiness and quality gates; provide executive visibility into change risk posture Investigate ad‑hoc issues, drive root cause analysis and remediation; develop collision avoidance strategies Provide SME guidance across Release Management, Test Environment, Development, QA, and support segments; enable agile and hybrid delivery cadences Protect organizational interests by identifying, escalating, and managing risks, de