Project Manager
Manulife — Quezon City
Posted 2026-09-02
We are looking for a Project Manager to lead and deliver End-User Support (EUS) –focused technology initiatives across Manulife’s global footprint. This role will manage end-to-end delivery of projects related to workplace technology, service desk, endpoint management, user productivity tools, and end-user experience improvements. The Project Manager will work closely with global IT, business stakeholders, vendors, and partners to ensure high-quality, timely, and cost-effective delivery of EUS initiatives that directly impact employee productivity and operational efficiency. Position Responsibilities: Lead end-to-end project delivery (initiation through closure) for End-User Support–related projects, including but not limited to: End-user technology rollouts and refreshes (e.g., devices, peripherals) Service desk and IT support process improvements Workplace tools and collaboration platforms End-user experience and support enhancements Develop and maintain detailed project plans, schedules, RAID logs, and status reporting Coordinate and manage cross-functional teams spanning IT, Business, Vendors, and Partners Ensure delivery of projects on time, within scope, and within budget Pro