Product Support Specialist
Thinkific — Distributed - Canada
Posted 2026-06-30
WHO WE ARE ⬇️
Thinkific is an award-winning learning commerce platform built for scale. By bringing together community, courses, and content with commerce, we power transformative learning experiences and give businesses everything they need to grow their revenue— all from one AI-powered platform.
We’re a team of 300+ Thinkers building products that matter. Every role at Thinkific contributes to raising the bar for online learning, supporting thousands of learning businesses, and creating real-world impact for millions of learners around the world. You’ll work alongside curious, collaborative teammates who care deeply about what they build and who they build it for.
We’re committed to a fair, inclusive, and human hiring experience. Our team is here to guide you every step of the way, so you always know what to expect!
ABOUT THE ROLE 🚀
Are you energized by providing an excellent customer experience and sharing your knowledge to help people solve their problems? We’re looking for a Product Support Specialist to join our Support team at Thinkific.
Thinkific’s Support Team is fueled by empathy and a genuine commitment to the customer experience. Every support interaction a