Product Owner
Manulife — USA, Massachusetts - Full Time Remote
Posted 2026-10-23
We are seeking a strategic and customer-focused Product Owner to lead high-impact fraud initiatives and shape the vision, roadmap, and delivery of key Fraud, Waste & Abuse capabilities. In this role, you will own the product backlog, translate business needs into clear priorities, and partner with agile, technical, and cross-functional teams to deliver meaningful outcomes. The ideal candidate brings strong Long-Term Care experience, a data-driven mindset, and the ability to balance customer insight, technical constraints, and business value to continuously improve product performance and innovation. Position Responsibilities: Lead and prioritize critical fraud initiatives to deliver business value. Drive product strategy, roadmap, and delivery for Fraud, Waste & Abuse capabilities. Own and prioritize the backlog, including epics, stories, and themes aligned to strategy. Represent the voice of the customer by incorporating user research and feedback into product decisions. Partner with agile teams, Scrum Leads, and cross-functional stakeholders to deliver prioritized features. Use KPIs, experiments, and data analysis to measure performance and guide product direction. Collaborate wi