Product Operations Manager
Databricks — Costa Rica
Posted 2026-08-24
P-1587 As a Product Operations Manager, you will join the Product and Engineering organization to drive operational excellence across multiple Databricks product lines. You will serve as an essential bridge between customer-facing field teams and the product and engineering teams building features used by thousands of customers. In this role, you will partner with Product Management, Engineering, and Field teams. By analyzing contact drivers, product telemetry, and operational friction points, you will build actionable customer narratives that highlight our high-impact opportunities. This is a fast-paced, highly cross-functional role that requires strong communication, efficient prioritization and organization,. and deep expertise in stakeholder management. of stakeholder management. Applied experience with analytics and reporting is a must. Responsibilities: Analyze and synthesize data from multiple sources, including customer and partner feedback and product usage metrics, to build cohesive stories around customer pain points Design and maintain user-friendly reports and dashboards to surface key metrics and trends to stakeholders Influence product and engineering decision-makers