Product Adoption Strategist (Human-Led & Interactive)
Lightspeed Commerce — Paris
Posted 2026-08-12
Hi there! Thanks for stopping by 👋
Are you actively looking for a new opportunity? Or just checking the market? Well… you might just be in the right place!
We’re looking for a French speaking Product Adoption Strategist (Human -Led & Interactive focus) to join our EMEA team. The Product Adoption Strategist sits within the wider Launch and Customer organisation and reports to the Manager of Adoption. The role owns the adoption strategy, hypotheses, experiments, and implementation for high-impact, human-led programs and interactive communities that accelerate value realization for a specific feature or market.
What you’ll be doing:
- Own end-to-end human-led adoption programs for a specific feature or market, including strategy, session design, facilitation, follow-up, and performance for 1-to-many and 1-to-1 programs.
- Identify underutilised product areas and customer segments and translate adoption opportunities into scalable human-led initiatives such as clinics, masterclasses, and peer roundtables to supplement tech driven journeys.
- Build proactive repeatable coaching playbooks for high-value or at-risk accounts with low feature penetration, delivering targeted and