Product Adoption Strategist (Human-Led) French Speaking
Lightspeed Commerce — Belfast
Posted 2026-08-04
Hi there! Thanks for stopping by 👋
Are you actively looking for a new opportunity? Or just checking the market? Well… you might just be in the right place!
We’re looking for a French speaking Product Adoption Strategist to join our EMEA team. The Product Adoption Strategist (Human-Led & Interactive) sits within the wider Launch and Customer organisation and reports to the Manager of Adoption. The role owns the adoption strategy, hypotheses, experiments, and implementation for high-impact, human-led programs and interactive communities that accelerate value realization for a specific feature or market.
What you’ll be doing:
- Own end-to-end human-led adoption programs for a specific feature or market, including strategy, session design, facilitation, follow-up, and performance for 1-to-many and 1-to-1 programs.
- Identify underutilised product areas and customer segments and translate adoption opportunities into scalable human-led initiatives such as clinics, masterclasses, and peer roundtables to supplement tech driven journeys.
- Build proactive repeatable coaching playbooks for high-value or at-risk accounts with low feature penetration, delivering targeted and co