People Services AI Solutions Specialist & Test Lead
Manulife — 2 Locations
Posted 2026-09-02
Empowering People Through Technology: Join Manulife’s Global HR Transformation At Manulife, we are transforming how our people experience work. Our PeopleComms Technology team enables simple, personalized, and compliant People Services solutions for colleagues worldwide. We value innovation, collaboration, and human-centered design, helping every employee thrive. The Opportunity At Manulife, we are reimagining how colleagues and leaders access People Services through AI-enabled experiences. As our People Services AI capabilities evolve, this role will help shape how HR processes and services are delivered in the flow of work. As People Services, AI Solutions Specialist, Business Analysis & Test Lead , you will support the delivery of People Services AI capabilities by gathering and documenting business requirements, translating stakeholder needs into user stories and acceptance criteria, and leading testing activities that validate solutions before deployment. This role bridges business analysis and testing, helping ensure solutions are well-defined, practical, compliant, and ready for colleagues and HR teams. Working closely with the People Services AI Product Lead, HR stakeholder