People Services AI Product Lead
Manulife — 2 Locations
Posted 2026-09-02
PeopleComms AI Product Lead The Opportunity At Manulife, we are creating AI- powered experiences that enable colleagues to thrive and better support our customers. Our PeopleComms Technology North Star is to make every interaction simple, personalized , connected, and intuitive. Realizing this ambition requires the right technology, data, integrations, and intelligence to operate as one connected ecosystem . As the PeopleComms Ai Product Lead you will help shape the solutions behind this future across the broader PeopleComms experience ecosystem. You will translate colleague and business needs into scalable AI-enabled products, connect capabilities across our people technology landscape, and turn emerging possibilities into practical improvements in how colleagues work, grow, and access support . You will look beyond initial requests to uncover the underlying need , challenge assumptions, assess trade-offs, and recommend solutions that balance colleague value, business outcomes, enterprise safeguards , and technical feasibility. Success requires curiosity, sound judgment, and the ability to influence decisions through evidence and insight. Working across PeopleComms , technology, a