Payroll Support Advisor
Shell — Dela Rosa - Street office
Posted 2026-10-02
, Philippines Job Family Group: Human Resources Jobs Worker Type: Regular Posting Start Date: October 2, 2026 Business unit: Human Resources Experience Level: Early Careers Job Description: What’s the role As Payroll Support Advisor you will be responsible for executing business assurance activities and ensuring ongoing SOX/FCM compliance across both global and local processes. You will be involved the execution of local HR processes in accordance with established policies and procedures, ensuring high‑quality data management in Shell People and accurate documentation, while providing ongoing support to employees and line managers. The role works closely with Americas Payroll Operations in a collaborative team environment to meet payroll and tax processing and reporting deadlines. It also partners with HR Operations and supports special projects as required. This is a full‑time role with set working hours and requires overtime during peak processing periods. What you’ll be doing Utilize Salesforce to log inquiries, provide updates, generate tickets, and ensure timely resolution and closure Manage work‑in‑progress (WIP) cases and proactively communicate status updates to customers M