Operations Specialist I, New Accounts
RBC — Minneapolis, Minnesota, United States of America
Posted 2026-09-03
Job Description What is the opportunity? As an Operations Specialist I, you will be a dedicated resource for the New Accounts team within the Client Onboarding organization. Your ability to adapt, passion for customer service, and extraordinary critical thinking skills will be instrumental in continuing the team’s success. With the New Accounts team, you will have the opportunity to learn and grow new skills, develop your career and do work that matters in an ever-evolving environment. If you have exceptional attention to detail, enjoy fast paced challenging work, and are looking for the next step in your career, we want to hear from you! What will you do? Liaise and provide customer service support for individuals requiring research, problem resolution, or securing information from other Operation’s departments, RBC Business Units, external customers or industry participants. Address escalated questions independently, seeking assistance from Team Lead and Manager as appropriate following established department procedures. Execute daily department oversight activities to validate system processes are executing as designed. Run and analyze reports as required to resolve exceptions e