Operations Engineer
Accenture — Bengaluru
Posted 2026-10-16
Project Role : Operations Engineer Project Role Description : Support the operations and/or manage delivery for production systems and services based on operational requirements and service agreement. Must have skills : Agentic Orchestration, Agentic AI, AI Orchestration &LLM Good to have skills : NA Minimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary: A Tools & Platforms Service Engineer is responsible for the day-to-day operation, monitoring, support, and maintenance of the infrastructure engineering tooling estate — spanning observability platforms, infrastructure-as-code tooling, CI/CD pipelines, ITSM platforms, internal developer portals, secret management, and AI-augmented operations tooling. The role ensures that the platforms enabling Cloud, Network, Security, Database, and Voice teams to operate at scale remain available, performant, and fit for purpose. At Level 9 / 10, this individual forms the primary operational execution layer within the tools and platforms tower — a proficient hands-on engineer who keeps platform tooling running reliably, resolves incidents and service requests efficiently, executes changes cle