Operations Analyst
Manulife — Quezon City
Posted 2026-10-23
We’re looking for an Operations Analyst to join our Retirement Operations team at MGS. In this role, you will be responsible for reviewing the accuracy of the requirements from the clients and capturing all pertinent information into the systems based on the established guidelines and state regulations. Initiate requests for outstanding requirements and coordinates (either through email or callout) with the various New Business teams/distribution partners and client if necessary, for the timely fulfillment of contracts or any requests. Position Responsibilities: Accurate indexing of forms (medical and non-medical) Process and capture information to the system according to established methods and procedures Practice good judgment in processing cases Perform thorough checking for every case and eliminate financial errors Suggest ways on how to improve the current process and team metrics Required Qualifications: Minimum of 2 years of operations experience, preferably within the financial services or insurance industry. Proficiency in MS Office applications (e.g., Outlook, Word, Excel, PowerPoint). Must have at least one-year tenure in the current position. Should not have any attenda