Operations Analyst
Manulife — Quezon City
Posted 2026-09-29
We’re looking for an Operations Analyst to join our Insurance Operations team at MGS. In this role, you are responsible for providing compensation administration for Advisors’ across multiple distribution channels ensuring calendar deadlines are met to ensure accurate and timely compensation payment. Position Responsibilities : Ensure accurate Advisor compensation by validating accuracy and processing entries as required. Apply special compensation bonuses, Fundserv wires, within determined service standards Responsible to respond to day to day internal and external complex advisor inquiries, analyze and provide expert recommendations and resolutions Creation of tax duplicates for T4A\Releve Manage returned cheques and EFT rejects along with stale dated cheque process Responsible to manually calculate and upload compensation calculations and advances within our service level commitments to meet our audit requirements Establish priorities through workflow management to support our regularly scheduled commission runs and calendar deadlines to ensure timely delivery of compensation to advisors Identify and make recommendations to streamline existing processes Submit problem case logs