Observability Product Owner & Adoption Lead
Accenture — Amsterdam
Posted 2026-10-28
Lead with expertise, drive innovation. Are you an experienced professional ready to take your career to the next level? At Accenture the Netherlands, we're seeking Observability experts who bring deep expertise, strategic thinking, and a passion for innovation to help us solve complex challenges and deliver exceptional results. What you'll do: · Drive adoption across diverse application, infrastructure, operations, moving clients from tool deployment to sustained value realisation. · Translate business, operational and user needs into observability capabilities including dashboards, alerting and telemetry requirements. · Coordinate application teams, operations teams and technology providers to align delivery, adoption and continuous improvement. · Define onboarding journeys, governance and operating practices for teams consuming shared observability services. · Use adoption, platform usage, service reliability and operational performance data to prioritise improvements and demonstrate value. · Connect observability with ITSM and ITOM processes, including incident, problem, change, CMDB and service-management workflows. · Identify opportunities for AIOps, predictive insights, root-