National Education Consultant
Manulife — 3 Locations
Posted 2026-10-30
As a National Education Consultant (NEC), you will partner with large national clients to enhance the member experience and drive engagement in group retirement plans. Your focus will be on delivering impactful education strategies and communications that improve plan participation and support client objectives. Position Responsibilities: Relationship Management Serve as the primary point of contact for the member experience, ensuring smooth onboarding, enrollment, and ongoing engagement. Build strong sponsor relationships by understanding client objectives and aligning education strategies to meet those goals. Participate in regular client meetings to review member behavior, share insights, and recommend actionable improvements. Support client projects, including plan changes and transitions, ensuring clear communication and minimal disruption. Participate in large-case RFPs and shortlist presentations to help retain and grow business. Education Strategy & Communications Design comprehensive education strategies and annual calendars tailored to member demographics and behavior. Analyze member engagement data against benchmarks to identify gaps and opportunities for improvement. De