Member Experience Representative – Individual Products
Alberta Blue Cross — 2 Locations
Posted 2026-08-12
Alberta Blue Cross® is an Alberta based organization dedicated to delivering exceptional customer experience and community leadership. We’re committed to providing the best health coverage to over 1.8 million members and take an active role in promoting wellness. We believe in what we do—and place trust in our employees to deliver our vision. Working at Alberta Blue Cross® means having a career where you’ll be recognized for your contributions. We value diversity, encourage our team members to maintain a healthy work-life balance and provide opportunities for career growth. OVERVIEW: The Member Experience Representative is a cornerstone of Alberta Blue Cross's Blue for Life and Client Obsession strategy, transforming the relationship between our organization and our health, dental and life clients from a transactional interaction into a lifelong partnership. This role exists to ensure every client realizes the full value of their benefits while experiencing exceptional, personalized service at every stage of their journey. As a trusted advisor, educator, and advocate, the Member Experience Representative proactively engages clients when they become members and continues building th