Manager / Senior Manager, AI Model Risk & Operational Risk Oversight, Global Risk
Manulife — 4 Locations
Posted 2026-10-16
Manulife is seeking an experienced Manager / Senior Manager, AI Model Risk & Operational Risk Oversight to provide independent second-line oversight and challenge of AI-enabled solutions across the enterprise. This role sits at the intersection of AI, technology, and risk management, helping ensure that AI-related model risks and operational risks are effectively identified, assessed, monitored, and governed. The successful candidate will partner with business, technology, data science, and governance stakeholders to provide credible challenge, influence risk-informed decision-making, and support the responsible adoption of emerging technologies, including Generative AI and Agentic AI. This is a unique opportunity to shape the future of AI risk governance while developing deep expertise in one of the fastest-growing areas of enterprise risk management. Position Responsibilities: Provide independent second-line oversight and challenge of AI model risks and operational risks associated with AI-enabled solutions, platforms, and business processes. Review and assess medium- and high-risk AI use cases, ensuring risks are appropriately identified, evaluated, mitigated, monitored, and esc